Logistics Crew handles repetitive work between customers, forwarders, carriers, warehouses, TMS, ERP and documents. It supports your team or runs agreed stages of the workflow.
AN ILLUSTRATIVE AGENT TEAM
The work your Crew can take on.
Best for: Transport businesses, freight forwarders, logistics operators, warehouses and fleet owners.
An illustrative use case, not a claim about a client engagement.
Before
A dispatcher re-enters transport orders in the TMS, checks delivery windows and answers customer status enquiries.
With Crew
Logistics Crew reads the order, checks addresses and time windows, prepares the TMS entry and updates the ETA from available data. Scheduling conflicts go to the dispatcher.
What we measure
Order entry time, data errors and response time for status enquiries.
01Read transport enquiries from email, forms and PDFs
02Identify routes, deadlines, cargo and customer requirements
03Prepare a quote using your pricing rules
04Create transport orders in TMS or ERP
05Coordinate customer and carrier updates
06Check CMR, POD, delivery documents and invoices
07Find missing documents and prepare settlement data
08Escalate unusual cases with the full context
EXAMPLE DIGITAL ROLES
Each role has a defined scope of work and permissions.
Digital Transport Order Specialist
Reads transport orders, checks routes, cargo and dates, and prepares TMS or ERP entries.
Digital Logistics Coordinator
Tracks status, collects documents and prepares approved customer and carrier updates.
Before deployment, we define systems, permissions and actions that require human approval.
Illustrative architecture. The model interprets; rules govern execution. Feedback is reviewed, not used to retrain the model automatically.
Rules before autonomy.
First define permissions, spending limits, communication rules, authentication, audit trails and approval points. Error handling and fallback paths are part of the process.
Accounting, tax, financial and other professional decisions stay with authorised people. Integration feasibility is assessed for your specific systems.
